Sports and betting should be about entertainment — not stress or hardship. ed999 believes every user has the right to play safely, mindfully, and within their own limits. Our responsible gaming tools are here to help make that possible.
We're always ready to help you keep your gaming experience safe and in control
You can set your own daily, weekly, or monthly deposit limits. Once set, limits cannot be easily increased — helping you avoid overspending.
Decide in advance how long each session will last. Once that time is up, ed999 will automatically send you a warning and can close your session if needed.
If you feel like you need a break, you can temporarily or permanently exclude yourself from the platform. This process is handled with complete confidentiality and dignity.
You can review your full betting and gaming history at any time. Clear insights into how much time and money you've spent help you make informed decisions.
At regular intervals, ed999 will remind you how long you've been playing and how much you've spent — helping you stay grounded in reality.
To prevent unauthorized use by family members, we recommend third-party filtering software and are ready to assist you in setting it up.
Responsible Gaming means treating betting and gaming as a healthy form of entertainment — one where you stay fully in control of your time, money, and emotions. At ed999, we believe every user should be aware of their own limits.
Online gaming and betting are growing rapidly in Bangladesh, with millions of people enjoying these platforms for entertainment. However, even a small lapse in awareness can turn a fun hobby into a problem. That's why ed999 has always been committed to building a culture of responsible gaming.
Responsible Gaming is built on three core principles — Awareness, Set Limits and Getting help when you need it. ed999 provides a wide range of tools and features to support these three principles and keep your gaming experience safe.
All responsible gaming features on ed999 are completely free and can be activated at any time from your account settings.
If you or someone you know shows any of the signs below, it's important to seek help as soon as possible:
Chasing losses
Rather than accepting a loss, continuing to bet more in an attempt to win back what was lost.
Lying about the source of funds
Being dishonest with family or friends about how much you spend on gaming.
Neglecting personal life
Prioritizing gaming over work, family, or your health.
Spending beyond your budget
Spending money meant for daily expenses, savings, or debt repayment on betting.
Unable to take a break
Wanting to stop but repeatedly coming back and being unable to quit.
Emotional distress
Experiencing excessive anger, frustration, or anxiety after a loss — to the point where it affects your everyday life.
If any of the above signs apply to you, reach out to [email protected] right away. Our team is here to help you get the support you need.
Self-exclusion allows you to block your own account for a set period or permanently. During this time, you will have no access to the platform and will not be able to place any bets. The entire process is fully confidential and handled with respect.
Temporarily suspend your account for 24 hours to 7 days. A short break can help clear your head.
Deactivate your account for 1 to 6 months. During this period, you won't receive any promotional emails either.
If you decide you want to stop for good, you have the option to permanently close your account.
To activate self-exclusion, go to your account settings or email us directly at [email protected]. Our team will process your request within 24 hours.
On ed999, you decide how much you spend. See below for the types of limits you can set and how each one helps keep you protected.
Limit reductions take effect immediately. Requests to increase a limit are subject to a 24–48 hour cooling-off period.
If you need help right now, our support team is always ready. Don't hesitate to reach out.
Ask yourself the following questions and answer honestly:
If you answered yes to even one of these, please seek support.
Ed999 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory.
We're committed to your safety — these tools are always in your hands
Control how much you deposit on a daily, weekly, and monthly basis. Limits take effect immediately once set.
Set a maximum playtime for each session. You'll receive an automatic alert when your time is up.
Pop-up messages at set intervals will keep you informed about the time and money spent in your current session.
From 1 day to permanent — exclude yourself from the platform for any duration you choose.
View your complete betting and gaming history, spending, wins, and losses in a detailed report.
Take a cooling-off period from 24 hours up to 6 weeks — without fully closing your account.
Join ed999 — where entertainment and safety go hand in hand. Our tools are always here for you.